HPCVAULT

Welcome to HPCVAULT. These Terms of Service ("Terms") govern your use of our platform and services. By accessing or using HPCVAULT, you agree to these Terms. If you do not agree, you must not use our services.

1. General Provisions

Authority to Terminate or Restrict Services
We reserve the right to suspend, terminate, or restrict access to our services at any time, with or without cause, at our sole discretion.
Independent Hosting Platform
HPCVAULT is an independent hosting and financial services provider. Misuse of our support channels (ticketing, Live Chat, or email) for excessive complaints or unreasonable requests may result in account suspension or termination.
Content Compliance
We operate under applicable laws and regulations. Do not register for our services if you intend to violate any applicable laws or regulations.
Strict Monitoring
We actively monitor and enforce our policies. Users found in violation will be terminated immediately without warning.

2. Service Offerings and Limitations

2.1 Configuration & Software Requests

Users with fully managed dedicated servers may request custom PHP/MySQL configurations, firewall setup, DNS configurations, and HTTPD modifications.
cPanel extensions may be installed only if they do not interfere with system stability, security, or performance.

2.2 Support Limitations

No emergency, phone, or live chat support is provided. Response times may vary.
No webmaster support, coding assistance, or troubleshooting for custom scripts. However, we may assist with server-side configurations if they fall within our scope.

2.3 Data Backups

While we maintain backups, users are fully responsible for securing their own data. HPCVAULT is not liable for data loss under any circumstances.

3. Prohibited Activities

The following activities are strictly prohibited on our platform:

3.1 Illegal and Harmful Content

No child exploitation material or related content.
No spam-related activities, including email lists, mass mailing software, or bulk email scripts.
No phishing, fraud, or deceptive practices.
No harassing, abusive, or defamatory content.

3.2 Security and System Integrity

No unauthorized hacking or exploitation scripts.
No botnets, trojans, malware, or virus distribution.
No abusive cron jobs that degrade server performance.
No CGI proxies, CGI-IRC, or fake mailers (including mass mailing and SMS bombing tools).

3.3 Violation Consequences

Immediate account suspension or termination for violating these restrictions.
No refunds or compensation for terminated accounts due to policy violations.

4. Terms & Conditions for Users

4.1 User Obligations

By using HPCVAULT, you agree to:

Abide by all applicable laws and regulations.
Be responsible for maintaining your account security.
Not engage in fraudulent or unauthorized activities.

4.2 Support Requests

Support is provided via email.
Ticket-based support is available only to verified users.
Modifications beyond standard service require custom development fees.

5. Ownership & Intellectual Property

All HPCVAULT services and products are our property.
Users may not claim ownership, resale, or redistribution rights over any part of our services.
Services are provided "as-is", with no warranties or guarantees.
We are not liable for damages resulting from service use, including direct, indirect, incidental, or consequential damages.

6. Service Warranty & Disclaimer

No Guarantees on Service Performance
HPCVAULT provides its services on an "as-is" and "as-available" basis, with no guarantees on performance, uptime, or compatibility.
No Compatibility Warranties
Our services may not be compatible with all third-party plugins, software, or browsers. Users are responsible for testing compatibility before use.

7. Unauthorized and Illegal Usage

Users may not engage in illegal, unauthorized, or unethical activities.
Activities such as promoting terrorism, hate speech, hacking, piracy, and fraud are strictly prohibited.
HPCVAULT reserves the right to terminate any user involved in prohibited activities.

8. SEO Services & Third-Party Sellers

HPCVAULT does not guarantee specific SEO results.
Orders are processed based on best estimates, but delivery times may vary.
Users assume full responsibility for using SEO services on third-party platforms like Fiverr or SEOClerks.

9. Payment & Refund Policy

No refunds or chargebacks after deposits are completed.
Users must use their deposited balance for services within HPCVAULT.
Chargebacks or disputes may result in:
- Immediate account suspension.
- Blocking from future services.
- Reporting to financial institutions.

9.1 Fraudulent Transactions

Unauthorized payments or stolen card usage will lead to account termination and potential legal action.

10. Free Balance & Coupons Policy

HPCVAULT may offer free credits or coupons for promotions.
Abuse of free balance programs may result in:
- Deduction of free balance.
- Negative balance leading to account suspension.
Users with negative balances must make a manual payment to restore access.

11. Service Interruption & Liability

HPCVAULT is not responsible for service interruptions caused by:
- Maintenance, upgrades, or unforeseen server issues.
- Third-party providers (such as banks or payment processors).
- User violations of HPCVAULT policies.
No compensation or credits will be issued for service downtime caused by user misconduct or external disruptions.

12. Modifications to Terms

We reserve the right to update these Terms at any time.
Users will be notified of major changes via email or system notifications.
Continued use of HPCVAULT after an update implies acceptance of the revised Terms.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Jurisdiction].
All disputes must first be resolved through negotiation or arbitration before pursuing legal action.
Users waive the right to participate in class-action lawsuits against HPCVAULT.

14. Contact Information

For questions or support, contact us:

📧 Email: info@hpcvault.com
🌍 Website: [www.hpcvault.com]

By using HPCVAULT, you agree to abide by these Terms.

Terms of Service