HPCVAULT

At HPCVAULT, we are committed to safeguarding the privacy and security of our users. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you use our platform and financial services. By accessing or using HPCVAULT, you agree to the collection and use of your data in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services.

1.1 Information You Provide to Us

When you register for an HPCVAULT account or use our services, we may ask you to provide:

• Personal Details: Full name, date of birth, email address, phone number, and residential/business address.
• Identity Verification Data: Government-issued identification documents (passport, national ID, driver’s license) to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
• Payment Information: Bank account details, credit/debit card details, cryptocurrency wallet addresses, and payment history.
• Business Information (if applicable): Business name, company registration details, tax identification number, and financial reports.
• Communication Data: Messages, inquiries, and customer support interactions.

1.2 Information Collected Automatically

When you use our services, we automatically collect data through various technologies, including:

• Device Information: IP address, browser type, operating system, and device model.
• Usage Data: Log files, access times, pages viewed, and transaction history.
• Cookies and Tracking Technologies: We use cookies to track website activity, personalize user experience, and analyze trends.

1.3 Information from Third-Party Sources

We may collect additional data from:

• Financial Institutions: Banks, payment processors, and partners that facilitate financial transactions.
• Identity Verification Providers: To confirm user identities and prevent fraud.
• Regulatory Authorities: To comply with legal obligations and risk assessments.

2. How We Use Your Information

We use your information for the following purposes:

2.1 Service Provision & Account Management

• Create and manage user accounts.
• Process transactions, withdrawals, deposits, and transfers.
• Provide real-time notifications for transactions and account activity.
• Offer secure login and authentication (including two-factor authentication).

2.2 Payment Processing & Compliance

• Enable payments and financial transactions securely.
• Ensure compliance with KYC, AML, and counter-terrorism financing regulations.
• Monitor transactions to detect suspicious activities and prevent fraud.

2.3 Security & Fraud Prevention

• Protect user data through advanced encryption and security protocols.
• Prevent unauthorized access and identity theft.
• Implement security measures like AI-driven fraud detection systems.

2.4 Customer Support & Communication

• Respond to user inquiries and technical issues.
• Provide customer assistance for payment failures or account-related concerns.
• Send important notifications regarding security updates or policy changes.

2.5 Analytics & Service Improvement

• Analyze user behavior to improve our platform.
• Conduct internal research to enhance security and efficiency.
• Customize user experience by offering personalized services.

2.6 Marketing & Promotions (Optional)

• Send promotional offers, discounts, and service updates.
• Allow users to opt out of marketing communications at any time.

3. How We Share Your Information

We do not sell or rent personal data. However, we may share information in the following cases:

3.1 With Financial Institutions & Payment Processors

• Banks, credit card networks, and cryptocurrency exchanges to facilitate secure transactions.

3.2 With Regulatory Authorities

• Government bodies, law enforcement agencies, and financial regulators when required by law.

3.3 With Service Providers & Business Partners

• Third-party service providers who assist in IT security, fraud prevention, and customer support.

3.4 In Case of Business Transfers

• If HPCVAULT undergoes a merger, acquisition, or asset sale, your data may be transferred to the new entity.

4. Data Security Measures

We implement strict security protocols to protect your data, including:

• End-to-End Encryption: Protects sensitive financial information using AES-256 and SSL/TLS encryption.
• Multi-Factor Authentication (MFA): Ensures secure logins and transactions.
• Anomaly Detection & Risk Analysis: AI-driven fraud prevention to monitor suspicious activity.
• Regular Security Audits: Internal and external audits to identify and fix vulnerabilities.
• Data Minimization & Retention Policy: We store only the necessary data and delete inactive accounts after a specified period.

5. User Rights & Choices

Users have the following rights under applicable data protection laws:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete information.
• Right to Deletion: Request account closure and data removal (subject to legal retention requirements).
• Right to Restrict Processing: Limit how your data is used under certain conditions.
• Right to Data Portability: Obtain a copy of your data in a structured format.
• Right to Object to Marketing: Opt-out of receiving promotional emails and notifications.

To exercise these rights, contact info@hpcvault.com.

6. Data Retention Policy

• Transactional Data: Stored for at least 5 years as required by financial regulations.
• User Accounts: Inactive accounts are deleted or anonymized after 12 months of inactivity.
• Legal & Compliance Data: Retained as required by AML and financial laws.

7. Cookies & Tracking Technologies

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Required for platform functionality.
• Performance Cookies: Analyze traffic and improve efficiency.
• Marketing Cookies: Personalize advertisements and promotions.

8. Compliance with Global Data Protection Laws

We comply with the following data protection regulations:

• General Data Protection Regulation (GDPR) (EU)
• California Consumer Privacy Act (CCPA) (USA)
• Payment Card Industry Data Security Standard (PCI-DSS)
• Financial Action Task Force (FATF) Compliance

9. Updates to the Privacy Policy

We may update this policy periodically. Significant changes will be notified via email or in-app notifications.

10. Contact Us

For any privacy-related inquiries, contact us at:

📧 Email: info@hpcvault.com
🌍 Website: [www.hpcvault.com]

We value your trust in HPCVAULT and remain committed to maintaining the highest standards of security and privacy.

Would you like any additional details or customizations?